Lettings and Property Management Tailored to You
At Neptune Homes, our services are built around one clear goal: to make the rental process simple, efficient, and rewarding for both landlords and tenants. With decades of experience across London and the surrounding areas, we understand the complexities of renting and managing property—and we’re here to take the stress out of it all.
Whether you’re a landlord with a growing portfolio or just starting out, we offer professional, personalised support to help you achieve the best results with confidence.
Property Management – Hassle-Free, End-to-End
Full Comprehensive Management Fees- 13% inc VAT
Our comprehensive Property Management service is designed to give landlords complete peace of mind. From day one, we take care of everything—handling tenant queries, maintenance issues, rent collection, and legal compliance—so you don’t have to.
We work proactively to protect your property, ensure consistent rental income, and maintain good relationships with your tenants. Our experienced team is always just a call away, acting quickly and professionally to resolve issues before they become problems.
Whether you’re managing one property or an entire portfolio, you’ll benefit from:
- Regular inspections and reports
- Reliable rent collection and accounting
- Coordination of repairs and maintenance
- 24/7 emergency support for tenants
- Legal and compliance guidance
- Renewals, rent reviews, and professional advice
Let-Only Service – For Hands-On Landlords
Full Letting Fees- 9% inc VAT
If you prefer to manage your property yourself but need help finding the right tenant, our Let-Only service is ideal. We handle all the marketing, viewings, referencing, and tenancy agreements—so you get a great tenant and a smooth start.
We’ll also ensure all legal requirements are met, from deposit protection to Right to Rent checks, giving you confidence that everything is handled correctly from the beginning.
Project Management – From Vision to Reality
For landlords or investors undertaking construction, refurbishment, or HMO conversion projects, our Project Management service offers trusted, experienced support from start to finish.
We’ve gone beyond traditional lettings by helping clients with a wide range of project management needs. From managing active construction sites and coordinating with contractors, to supporting property acquisition and advising on planning matters, we provide hands-on guidance every step of the way. We also assist with discharging planning conditions and ensuring your project progresses smoothly and compliantly.
Whether it’s a light refresh or a full-scale development, we’ll help you protect your investment and bring your property vision to life—with clarity, efficiency, and confidence.
Our project support includes:
- Feasibility and planning advice
- Contractor liaison and oversight
- Licensing and compliance management
- Cost control and timeline tracking
- HMO guidance and setup
Support for Portfolio & Professional Landlord
We’re proud to work with many seasoned portfolio landlords who rely on us to manage multiple properties across London and beyond. Our long-term relationships are built on consistency, trust, and a deep understanding of landlord priorities
Our experienced team provides a tailored, strategic approach—helping landlords maximise returns, minimise voids, and stay on top of ever-changing legislation. We’re flexible, hands-on, and always thinking ahead.
Helping New Landlords Get Started
Not all landlords come with years of experience—and that’s where we come in. If you’re new to the rental market, we’ll guide you through every step with clear advice and ongoing support.
From advising on property readiness, rental pricing, and licensing, to managing tenant move-ins and day-to-day operations, we make your first letting experience as smooth as possible
We’re also happy to consult on construction projects, refurbishments, and HMO conversions, providing guidance based on real market experience.
Tenancy information
Neptune Homes charges all fees in accordance with Tenant Fees Act 2019
A Refundable holding deposit (up to 1 week's rent)
A tenancy deposit equivalent to 5 weeks rent where the annual rent is less than £50,000 or 6 weeks where the annual rent is in excess of £50,000
A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or landlord's reasonable cost if terms of tenancy are breached
Interest at a rate of 2% above the Bank of England’s base rate, for late payment of rent (which is more than 14 days overdue)
A payment for the replacement of a lost key or security device invoiced to tenant as supplier
Payments associated with early termination of the tenancy when requested by the tenant
Payments to service providers in respect of utilities, communication services, TV licence and council tax
Other payments, permitted under appropriate legislation, including damages.
Why Choose Neptune Homes
- Decades of local lettings expertise
- Trusted by portfolio and new landlords alike
- Tailored, hands-on service with personal support
- Friendly team offering honest, practical advice
- Responsive, dependable, and easy to reach
